In accordance with the provisions of the French Consumer Code on the consumer dispute mediation process, after you have contacted us and failed to obtain a satisfactory answer, you may use a consumer mediation procedure free of charge with:
CM2C
49 rue de Ponthieu
75008 Paris, France
Tel: 01 89 47 00 14
Website: https://www.cm2c.net/declarer-un-litige.php
Email: litiges@cm2c.net
To contact us first: contactpechenova@gmail.com.